Privacy Policy
Your privacy is important to us at Studio Archive Box
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather information you voluntarily share. This may include your name, business name, email, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is handled securely by our payment partners.
For corporate clients, we may obtain additional business data such as company registration details, preferred delivery timelines, and budget needs to tailor our service to your organization.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser type, device information, and navigation patterns. We use this to enhance site performance and understand how clients discover our offerings.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Studio Archive Box respects your privacy and does not sell your personal information to third parties. We share information only as needed to deliver our services or when legally obligated.
We may disclose necessary information to trusted service partners who assist with running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the services they provide to us.
We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and procedural measures to safeguard it. This includes secure data storage, encrypted transmissions, and restricted access to personal information within our organization.
Secure Storage
Your personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information as it travels between your browser and our services.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we implement robust security measures, no online transmission method is completely secure. We continuously refresh our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, update, delete, or limit how your personal information is used.
To exercise these rights, contact us with the information at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: around three years after the most recent service interaction
- Payment transaction records: approximately seven years to satisfy tax and accounting requirements
- Website analytics data: about two years and two months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or remain inactive for two years
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie settings in your browser. Disabling certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external websites or services. This privacy policy covers only Studio Archive Box and our site. We are not responsible for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When significant updates occur, we will update the "Last Updated" timestamp at the top of this policy.
Please take a moment to review this policy from time to time so you know how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Studio Archive Box Privacy Team
221B Baker Street, London
London, United Kingdom NW1 6XE
Email: [email protected]
Phone: +44 20 7946 0958
To inquire about privacy, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy inquiries within seven business days.